Contact Us
Whether you have a question about one of our reviews, want to flag an inaccuracy, or simply need to find a resource we cover elsewhere on the site, this page explains the best way to reach us.
How to Reach Us
You can contact the editorial team at [email protected]. We aim to respond to all genuine enquiries within two business days. Please include as much detail as possible so we can route your message to the right person quickly.
What We Can Help With
- Editorial questions — queries about how a casino was assessed, why a rating changed, or what our review methodology covers.
- Factual corrections — if you believe information on a review page is out of date or inaccurate, please let us know which page and what the issue is. We take accuracy seriously and will investigate promptly.
- Affiliate and partnership enquiries — if you represent an operator and want to discuss how this site works, please use the same email address and mark your subject line clearly.
- Responsible gambling concerns — if you or someone you know needs immediate support, please visit our responsible gambling resources page rather than waiting for a reply here. It lists national helplines and self-exclusion tools available to US players.
- General feedback — comments on site usability, missing content, or anything else are welcome.
What We Cannot Help With
We are an independent comparison and review website. We do not operate any casino, process any deposits or withdrawals, or have access to player accounts. If you have a dispute with a casino listed on this site, you will need to contact that operator's support team directly through their own website.
We also cannot give legal or financial advice, and nothing on this site should be read as such. For questions about the legal status of online gambling in your state, consult your state's gaming regulator or a licensed legal professional.
About This Site
US Online Casinos (taxrates.cc) is an independent affiliate website. We research and review online casinos available to players in the United States, covering topics including licensing, bonuses, payment methods, and responsible gambling. We do not operate gambling services ourselves — all casino services are provided by the third-party operators we review.
Our reviews are produced through independent research and editorial assessment. Where we link to a casino and a reader signs up or deposits, we may earn a commission at no additional cost to the reader. That commercial relationship does not determine our ratings or rankings — you can read more about how we work on our About Us page, and our full Terms and Conditions set out the basis on which this site operates.
A Note on Responsible Gambling
If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, support is available. The National Problem Gambling Helpline is reachable at 1-800-522-4700, 24 hours a day, seven days a week. The National Council on Problem Gambling (ncpgambling.org) also maintains a directory of state-by-state resources and self-exclusion programmes.
Most licensed US online casinos offer deposit limits, session time limits and voluntary self-exclusion. These tools are available before you need them — setting them early is one of the most straightforward ways to stay in control. Our responsible gambling page covers these options in more detail.
Eligibility Reminder
The minimum age to gamble online legally in the United States is 21 in most states where licensed real-money online casino play is permitted. Players must also be physically located within a state where the activity is legal at the time they play — residency alone is not sufficient. If you are unsure whether online casino play is lawful where you are, check with your state's gaming authority before signing up anywhere.